Cancellation/Refund Policy

CANCELLATION/REFUND POLICY

The Northeast Conference is held annually at the New York Hilton. We must adhere to our cancellation policy without exception as we are beholden to the terms of our contract with the hotel site.

Inclement Weather

We are sorry, but we are not able to refund registration fees due to weather conditions. Unless the governor calls a state of emergency, the conference will go on as scheduled. Unfortunately, the hotel and conference facility will charge us the same, regardless of the weather.

Illness

We are sorry, but we are not able to refund registration fees after Martin Luther King Day due to illness.

 

Cancellation for Other Reasons/Refunds

All requests for refunds must be made in writing (email) to: [email protected] no later than Martin Luther King Day. No refunds will be made after this date. All refunds will be made in the same manner payment was made. All check refunds will be processed after the conference; please allow 8 weeks for processing. All substitution requests must be in writing (email) from the original registrant.